Wirral Council Emergency Support

1st February 2021

Help with food and utilities – Advice from Wirral Council

If you require emergency help with food or with gas and electricity, please contact the following:

Food

An emergency food hamper may be provided by Wirral Emergency Food Hub, this is a partnership between Wirral Council and Wirral Foodbank, and a range of other partners.

Emergency financial support may also be available from Wirral Council for individuals and families in crisis who are in urgent need of food.

Applicants (or someone acting on their behalf) can call Wirral Coronavirus Helpline on 0151 666 5050 or complete a form online www.wirral.gov.uk/welfaresupport.

A wide range of local support with food, including social supermarkets (discounted food and essential supplies) can be found at: www.wirralinfobank.co.uk.

Help with utilities

Residents who are having problems topping up their gas and electricity as a result of financial hardship should contact their energy supplier in the first instance.

More information is available about this online: https://www.wirral.gov.uk/housing/help-your-home/problems-topping-yourenergy-supply-due-coronavirus-outbreak.

Wirral Council can only help individuals with financial support for their gas and electricity if their need is urgent and they are on a pre-payment meter.

If awarded, a referral for a £49 fuel voucher will be made to the Fuel Bank Foundation. Applicants (or someone acting on their behalf) can call Wirral Coronavirus Helpline on 0151 666 5050 or complete a form online www.wirral.gov.uk/welfaresupport.